Deliver seamless
omni-channel
experiences
SmartMessage is the omni-channel marketing and customer
experience platform that helps leading brands confidently
scale communications over millions of customers in real-time.
Deliver seamless
omni-channel
experiences
SmartMessage is the omni-channel marketing and customer experience platform that helps leading brands confidently scale communications over millions of customers in real-time.
WHAT WE DO
The SmartMessage Marketing Platform lets businesses scale more relevant communications for millions of customers – anytime, anywhere.
HOW WE DO IT
We process real-time data allowing businesses to respond with more relevance to the intent and action of customers in real-time.
WHY WE EXIST
SmartMessage helps the world leading brands connect with their customers and deliver real-time relevance in omni-channel experiences.
WEBINAR
The Art of Increasing Digital Customer Engagement in the Insurance Industry
The Art of Increasing Digital Customer Engagement in the Insurance Industry
PLATFORM OVERVIEW
The SmartMessage
Marketing Platform
Available on-premise and in the cloud, SmartMessage brings all your marketing tools in a single, integrated platform –from managing content, to automating your omni-channel customer journeys and measuring your success.
Audience Profiles
Synch and unify customer data from any source into a single profile – a valuable foundation that is shared across the SmartMessage Platform.
Content Management
Easily manage the full spectrum of content across all channels – and connect the
dots between content and customer behavior.
Conversational Experiences
Build and deploy bots across all
messaging platforms (and web) and have human agents taking over only when needed.
Marketing Automation
Use our visual editor to build cross-channel journeys triggered by real-time events. Continually adjust customers’ path based on their current and predicted behavior.
Campaign Execution
Use our native channels including email, SMS, push notifications, in-app messages, ads, and chat apps to execute cross-channel campaigns and measure their success.
Platform
Overview
SmartMessage +
Microsoft Dynamics 365
Marketing Automation natively built-in
Microsoft Dynamics CRM
SmartMessage +
Microsoft Dynamics 365
Marketing Automation natively built-in
Microsoft Dynamics CRM
SERVICES
A partnership
you can rely on
We are dedicated to helping our clients succeed. Our professional services, customer success, and 24/7 support teams work together to help our clients achieve their business goals, and deliver more valuable customer experiences.
SERVICES
A partnership
you can rely on
We are dedicated to helping our clients succeed. Our professional services, customer success, and 24/7 support teams work together to help our clients achieve their business goals, and deliver more valuable customer experiences.
SMARTMESSAGE BLOG
Best practices for digital marketing
How can banks effectively engage with their audiences during the pandemic?
22 November, 2020 Banking and Finance Blog Chatbot Corona Corporate Communication Customer Experience Digital Marketing Email Marketing Marketing Automation Mobile Marketing Omnichannel Marketing SMS MarketingDue to the Covid-19 pandemic, Banks had to transform their customer approach as branches have been or are still closed down. We saw a necessity to be able to serve ...Read moreThe Essential Email Deliverability Guide Part 4 – The Quality of Lists and The Importance of Spam Complaints
21 October, 2020 Customer Experience Digital Marketing Email Deliverability Email Marketing Omnichannel MarketingIn the ideal e-marketing world, your member lists should consist of people who are actively interacting with the content you send and who want to receive messages from your brand. ...Read moreCOVID-19 Coronavirus Pandemic’s Impact on Customer Experiences
06 October, 2020 Blog Chatbot Corona Corporate Communication Customer Experience Digital Marketing Email Marketing Marketing Automation Mobile Marketing Omnichannel Marketing SMS MarketingThe pandemic, which still has its effects all over the world, has led to changes that affect customer behaviors while highlighting the importance of digital transformation in reach ...Read moreThe Essential Email Deliverability Guide Part 3 – The Impact of IP Addresses and Domains
25 September, 2020 Customer Experience Digital Marketing Email Deliverability Email Marketing Omnichannel MarketingAs we mentioned in the previous post, the source of an e-mail is one of the important criteria that ISPs look at in the first place. The two elements determining ...Read moreThe Essential Email Deliverability Guide Part 2 – Spam Filter Types and Filtering Methodology
07 September, 2020 Customer Experience Digital Marketing Email Deliverability Email Marketing Omnichannel MarketingUntil the email from the sender reaches the end user, it is faced with many filters that affect deliverability and entering the inbox. Anti-spam gateway filters: These are p ...Read moreNew SmartMessage Research: The Pandemic’s Effect on Email Read Rates
26 August, 2020 Chatbot Corona Corporate Communication Customer Experience Digital Marketing Email Marketing Mobile Marketing Omnichannel Marketing SMS MarketingThe corona epidemic, which is still having a serious impact all over the world, caused an increase in the density of digital communication, especially in the business arena. The sa ...Read more
Let’s talk about what
SmartMessage
can do for your business
+90 850 221 39 00