Deliver seamless
omni-channel
experiences
SmartMessage is the omni-channel marketing and customer
experience platform that helps leading brands confidently
scale communications over millions of customers in real-time.
Deliver seamless
omni-channel
experiences
SmartMessage is the omni-channel marketing and customer experience platform that helps leading brands confidently scale communications over millions of customers in real-time.
WHAT WE DO
The SmartMessage Marketing Platform lets businesses scale more relevant communications for millions of customers – anytime, anywhere.
HOW WE DO IT
We process real-time data allowing businesses to respond with more relevance to the intent and action of customers in real-time.
WHY WE EXIST
SmartMessage helps the world leading brands connect with their customers and deliver real-time relevance in omni-channel experiences.
PLATFORM OVERVIEW
The SmartMessage
Marketing Platform
Available on-premise and in the cloud, SmartMessage brings all your marketing tools in a single, integrated platform –from managing content, to automating your omni-channelcustomer journeys and measuring your success.
Audience Profiles
Synch and unify customer data from any source into a single profile – a valuable foundation that is shared across the SmartMessage Platform.
Content Management
Easily manage the full spectrum of content across all channels – and connect the
dots between content and customer behavior.
Conversational Experiences
Build and deploy bots across all
messaging platforms (and web) and have human agents taking over only when needed.
Marketing Automation
Use our visual editor to build cross-channel journeys triggered by real-time events. Continually adjust customers’ path based on their current and predicted behavior.
Campaign Execution
Use our native channels including email, SMS, push notifications, in-app messages, ads, and chat apps to execute cross-channel campaigns and measure their success.
Platform
Overview
SmartMessage +
Microsoft Dynamics 365
Marketing Automation natively built-in
Microsoft Dynamics CRM
SmartMessage +
Microsoft Dynamics 365
Marketing Automation natively built-in
Microsoft Dynamics CRM
SERVICES
A partnership
you can rely on
We are dedicated to helping our clients succeed. Our professional services, customer success, and 24/7 support teams work together to help our clients achieve their business goals, and deliver more valuable customer experiences.
SERVICES
A partnership
you can rely on
We are dedicated to helping our clients succeed. Our professional services, customer success, and 24/7 support teams work together to help our clients achieve their business goals, and deliver more valuable customer experiences.
SMARTMESSAGE BLOG
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