A critical part of making business, the customer experience is mostly limited to sales support and customer complain management activities. The truth is super-connected consumers of today want to go ...
Email marketing still reigns when it comes down to communicating and engaging with consumers and clients. First of all, the number of email users keeps increasing all around the world. ...
(Serhat Beyazkaya, SmartMessage Product Marketing Manager) The hard bounce is the most common reason of delivery fails email marketers face every day. It is the situation where the email cannot be delivered ...
For industries like banking and e-commerce, users' privacy is extremely critical. Since we talk about the personal info use and financial transactions, brands take extra precautions to increase security and ...
According to wearesocial's “Digital in 2020” study, global unique mobile users reached 5.16 billion which makes 66% of the total world population. Mobile phones continue to surpass laptops and desktops ...
E-mail has been one of the most productive communication channels for the business world for a long time. Even though new channels like social media invaded the engagement and lead ...
Personalization is one of the marketing topics that will never lose importance in coming years. As the first step of personalization, the segmented audience is a key to planning a ...
Since the beginning of the industrial revolution, automation has been an essential building block of productivity for businesses. Automation has been leading the way to efficiency & profitability in countless ...
Every brand has almost the same sole target to survive in the modern business world: Running a profitable business while satisfying customers with high-quality products and services. As the simple ...