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Category Chatbot

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SmartMessage Top 5 Blog Posts of 2020

Not to Miss! Our Top 5 Blog Posts in 2020

by SmartMessage in Banking and Finance, Blog, Chatbot, Corona, Corporate Communication, Customer Experience, Digital Marketing, Email Marketing, Marketing Automation, Mobile Marketing, Omnichannel Marketing, SMS Marketing
Every year we share insights, tips, and tricks for better engagement with audiences via our website, and 2020 was no different.  Even though, as humans, we struggled with the pandemic ...
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Banking Blog Post

How can banks effectively engage with their audiences during the pandemic?

by SmartMessage in Banking and Finance, Blog, Chatbot, Corona, Corporate Communication, Customer Experience, Digital Marketing, Email Marketing, Marketing Automation, Mobile Marketing, Omnichannel Marketing, SMS Marketing
Due to the Covid-19 pandemic, Banks had to transform their customer approach as branches have been or are still closed down. We saw a necessity to be able to serve ...
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The Pandemic's Effect on Customer Experiences - Blog Post

COVID-19 Coronavirus Pandemic’s Impact on Customer Experiences

by SmartMessage in Blog, Chatbot, Corona, Corporate Communication, Customer Experience, Digital Marketing, Email Marketing, Marketing Automation, Mobile Marketing, Omnichannel Marketing, SMS Marketing
The pandemic, which still has its effects all over the world, has led to changes that affect customer behaviors while highlighting the importance of digital transformation in reaching wider audiences. ...
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Blog - How to use GIFs in Emails

New SmartMessage Research: The Pandemic’s Effect on Email Read Rates

by SmartMessage in Chatbot, Corona, Corporate Communication, Customer Experience, Digital Marketing, Email Marketing, Mobile Marketing, Omnichannel Marketing, SMS Marketing
The corona epidemic, which is still having a serious impact all over the world, caused an increase in the density of digital communication, especially in the business arena. The same ...
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SmartMessage Omnichanel Strategy

Why Omnichannel Gained More Importance with the Global Pandemic

by SmartMessage in Blog, Chatbot, Corona, Corporate Communication, Customer Experience, Digital Marketing, Email Marketing, Marketing Automation, Mobile Marketing, Omnichannel Marketing, SMS Marketing
As the COVID-19 Corona pandemic changed everything in social and business lives, brands needed to reconsider customer experience dynamics and marketing strategies to stay competitive in the new normal.   ...
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Sms Marketing

4 Main Lessons the Business World Learned From COVID-19 Coronavirus Pandemic

by SmartMessage in Blog, Chatbot, Corona, Corporate Communication, Customer Experience, Digital Marketing, Email Marketing, Marketing Automation, Mobile Marketing, Omnichannel Marketing, SMS Marketing
The Corona epidemic has profoundly affected social and business life worldwide. Even though the process of normalization has begun, we are going through a unique period, the effects of which ...
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SmartMessage Digital Communication Research

New Research – How did Corona effect digital communication in the business world

by SmartMessage in Chatbot, Corona, Corporate Communication, Customer Experience, Digital Marketing, Email Marketing, Mobile Marketing, Omnichannel Marketing, SMS Marketing
The Corona COVID-19 epidemic, which has become widespread all over the world, has deeply affected the business world. Especially highlighting the importance of digital transformation, the disease showed that digital ...
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SmartMessage explains how to keep engagement with your audience in uncertainty times like Corona

How to keep the engagement with your audience in uncertain times like Corona

by SmartMessage in Chatbot, Corona, Corporate Communication, Customer Experience, Digital Marketing, Email Marketing, Mobile Marketing, Omnichannel Marketing, SMS Marketing
Coronavirus has drastically changed the way we perceive our lives, communicate, and work. While we focus on basic needs for survival, we also try to continue with our businesses, transforming ...
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Integrations - SAP

2020 Marketing Technology Trends

by SmartMessage in Chatbot, Customer Experience, Digital Marketing, Email Marketing, Marketing Automation, Mobile Marketing, Omnichannel Marketing
2019 was a year where we experienced technology's growing impact on marketing again. Especially on the predictive analysis and automation sides, marketers started to get more advantage of advances in ...
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Dynamics 365 Add-On Dashboard

Chatbot Benefits in the Business World: A Comprehensive List of Statistics

by SmartMessage in Chatbot
In last years, we heard a lot about chatbots in the marketing world. The increasing popularity of instant messaging platforms created opportunities for engagement via conversational experiences. Many brands made ...
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