Technology & People
Why You Should Invest in SmartMessage
Marketing in the moment:
reimagining the customer experience from the consumer’s perspective
Today’s hyper-connected customer requires companies to be one step ahead of them, be better informed than they are, be present in the channels that they prefer and, in the moment, when it matters most to them.
Legacy applications, integration challenges, disparate IT systems and data silos make it impossible for organizations to deliver seamless and timely customer experiences across all channels.
SmartMessage Marketing Platform is built to complement your existing IT infrastructure and technology solutions to help your business become truly customer-centric. With a comprehensive approach to customer engagement, our solutions unlock opportunities to optimize your customers’ experience. We help you drive relevant, contextual experiences across all channels in real-time, so that you can create competitive advantages and build long-lasting customer relationships.
SmartMessage has helped some of the world’s lead organizations transform themselves in response to changing business environments and customer expectations – delivering connected experiences, adding new channels and evolving their marketing and communication strategies.
SmartMessage helps you
Get a 360 view of
your customer interactions
Create and deliver omnichannel
experiences in context
Obtain trackable and
measurable business results
We provide the technology and expertise businesses need to deliver enterprise-scale experiences and relevant customer engagement at every touchpoint, in real-time.
Enterprise-level marketing platform
The SmartMessage Marketing Platform provides an enterprise-ready omni-channel marketing platform proven across industries by Fortune 500 companies.
Flexible and scalable platform
SmartMessage supports on-premise, cloud or hybrid deployments. With this scalable platform, you’ll improve the total cost of ownership, deliver better results and be ready for future challenges.
Extensive integration capabilities
Elevate your organizational agility by using SmartMessage connectors and API’s to facilitate the integration of your existing business applications including legacy systems with SmartMessage Marketing Platform.
Built-in house, not bought
SmartMessage platform was built from the ground up to meet the evolving needs of businesses around the world. All the modules offered were built-in house and are natively integrated.
A unique maturity model
Our flexible technology, modular services packages, and profile and channel-based pricing model allow you to start now and grow with SmartMessage as you expand your marketing maturity.
Our experienced team of project managers, engineers, developers and digital marketers become a highly skilled extension of your company helping achieve your unique goals and accelerate your success.
Expertise to drive
We have solved the industry’s most complex communication challenges for 15 years. We strive to help our clients overcome their challenges and drive digital transformation at scale.
faster time to value
We offer rapid deployment of our solutions compared to similar products. Strong organizational structure to deal with your implementation and onboarding needs on a global and personal level.
Customizations to meet
We offer fully customizable enterprise-ready products and solutions – including custom development, custom integrations and customized products and solutions to meet your unique business needs and requirements.
Services that drive
We take pride in helping our clients succeed. Our experts become a seamless extension of your team, helping achieve your enterprise-scale goals through personalized, one-to-one support.