PLATFORM OVERVIEW

Omni-Channel Marketing and Customer
Experience Platform

SmartMessage offers a single, integrated platform for marketing and technology teams to deliver enterprise-scale customer experiences across channels and devices in real-time.

Customer Data Platform

Understand and speak to your customers as individuals through a single unified customer profile. SmartMessage continuously collects data and signals from all sources, channels and devices including anonymous identifiers. This data is aggregated to create a complete, living unified customer profile that is essential to powering your marketing decisions and orchestration.

AUDIENCE MANAGER

Build a unified
profile of each customer

SmartMessage brings together data from all sources to build a unified profile of each customer. Unify all events, available campaigns, and transactions associated with each customer. The consolidated data is continuously maintained as a 360° Single Customer View accessible across the enterprise as a single source of truth.

CONTENT BUILDER

Build your messages
with customizable templates

SmartMessage Content Builder helps you manage every aspect of your marketing content for all your channels with a single, integrated platform. Use our drag-and-drop editor to efficiently build content for email, mobile, advertising and more.

JOURNEY BUILDER

Build personalized
customer journeys

SmartMessage Journey Builder enables anyone in your organization to create customized omni-channel customer journey with our easy-to-use drag-and-drop editor. Connect all the touchpoints and build a unique end-to-end digital experience to delight your customers and achieve your business goals.

DYNAMICS NATIVE ADD-ON

SmartMessage +
Microsoft Dynamics 365

Marketing Automation for
Microsoft Dynamics CRM

BOT BUILDER

Build engaging
conversational experiences

SmartMessage Bot Builder provides a simple, web-based platform with a graphical dialog builder tool designed to make chatbot development efforts intuitive, consistent, and easily repeatable across Facebook Messenger, WhatsApp, Twitter, Telegram, Slack, Email, SMS and Webchat.

CAMPAIGN MANAGER

Create and maintain a holistic brand experience

KEY BENEFITS

One platform to power connected,
meaningful experiences

Eliminate silos

Unify customer data from all your systems. Capture each customer’s activities across all channels and devices. Use this information to seamlessly engage with each customer across touchpoints.

Improve customer engagement

Customers matter more than channels. Use customer data to build engaging cross-channel campaigns that talk to your customers when and where they want.

Work smarter, not harder

Get a single view of all performance metrics across all your channels in real-time. Use insights to optimize campaigns, messages and offers. Achieve better results with less effort.

Eliminate silos

Unify customer data from all your systems. Capture each customer’s activities across all channels and devices. Use this information to seamlessly engage with each customer across touchpoints.

Improve customer engagement

Customers matter more than channels. Use customer data to build engaging cross-channel campaigns that talk to your customers when and where they want.

Work smarter, not harder

Get a single view of all performance metrics across all your channels in real-time. Use insights to optimize campaigns, messages and offers. Achieve better results with less effort.

Let’s talk about what SmartMessage can do for your business.

+90 850 221 39 00

Let’s talk about what SmartMessage can do for your business.

+90 850 221 39 00