PLATFORM OVERVIEW
Omni-Channel Marketing and Customer
Experience Platform
SmartMessage offers a single, integrated platform for marketing and technology teams to deliver enterprise-scale customer experiences across channels and devices in real-time.
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Customer Data Platform
Understand and speak to your customers as individuals through a single unified customer profile. SmartMessage continuously collects data and signals from all sources, channels and devices including anonymous identifiers. This data is aggregated to create a complete, living unified customer profile that is essential to powering your marketing decisions and orchestration.
CAMPAIGN MANAGER
Create and maintain a holistic brand experience
Provide effective communication from all channels
Campaign Manager increases the efficiency of your digital notifications and campaigns. You can also make your messages visually impressive thanks to the drag and drop editor included.
AUDIENCE MANAGER
Build a unified
profile of each customer
SmartMessage brings together data from all sources to build a unified profile of each customer. Unify all events, available campaigns, and transactions associated with each customer. The consolidated data is continuously maintained as a 360° Single Customer View accessible across the enterprise as a single source of truth.
CONTENT BUILDER
Build your messages
with customizable templates
SmartMessage Content Builder helps you manage every aspect of your marketing content for all your channels with a single, integrated platform. Use our drag-and-drop editor to efficiently build content for email, mobile, advertising and more.
JOURNEY BUILDER
Build personalized
customer journeys
SmartMessage Journey Builder enables anyone in your organization to create customized omni-channel customer journey with our easy-to-use drag-and-drop editor. Connect all the touchpoints and build a unique end-to-end digital experience to delight your customers and achieve your business goals.
DYNAMICS NATIVE ADD-ON
SmartMessage +
Microsoft Dynamics 365
Marketing Automation for
Microsoft Dynamics CRM
BOT BUILDER
Build engaging
conversational experiences
SmartMessage Bot Builder provides a simple, web-based platform with a graphical dialog builder tool designed to make chatbot development efforts intuitive, consistent, and easily repeatable across Facebook Messenger, WhatsApp, Twitter, Telegram, Slack, Email, SMS and Webchat.
KEY BENEFITS
Improve your marketing efficiency and optimize your channel communications
Eliminate silos
Unify customer data from all your systems. Capture each customer’s activities across all channels and devices. Use this information to seamlessly engage with each customer across touchpoints.
Improve customer engagement
Customers matter more than channels. Use customer data to build engaging cross-channel campaigns that talk to your customers when and where they want.
Work smarter, not harder
Get a single view of all performance metrics across all your channels in real-time. Use insights to optimize campaigns, messages and offers. Achieve better results with less effort.
Eliminate silos
Unify customer data from all your systems. Capture each customer’s activities across all channels and devices. Use this information to seamlessly engage with each customer across touchpoints.
Improve customer engagement
Customers matter more than channels. Use customer data to build engaging cross-channel campaigns that talk to your customers when and where they want.
Work smarter, not harder
Get a single view of all performance metrics across all your channels in real-time. Use insights to optimize campaigns, messages and offers. Achieve better results with less effort.
Let’s talk about what
SmartMessage
can do for your business.
+90 850 221 39 00
