About SmartMessage Services
Accelerate your success
Our comprehensive set of services is designed to help you succeed at every step of your engagement with SmartMessage. We bring deep product and technical expertise, extensive industry experience to accelerate your return on investment.
Leverage our in-house experts
SmartMessage’s marketing and technical experts provide a comprehensive range of skills to meet your specific needs. Our experts are the best in the business, and they bring subject matter expertise in rare and complex fields, combined with years of experience, to your organization.
Our experienced, skilled team comprised of technical, strategy, product and project management experts will ensure your successful implementation and full use of SmartMessage Marketing Platform — including pre-implementation planning, deployment, testing, user training, and support.
• Deploy quickly and reliably anywhere in the world
• Accelerate time to value and minimize risk
• Accelerate user adoption with onsite technical and end-user training
With SmartMessage Customization Services you have access to a team of project managers and programming professionals who draw on years of experience as they work with you to design, develop and deploy customized business solutions.
• Custom solutions to meet unique business needs
• Custom integration to third-party solutions and legacy applications
• Enhancements to SmartMessage products and solutions
We know the SmartMessage Marketing Platform better than anyone. Offload your campaign execution to proven industry experts. From responsive design to coding and campaign deployment, our internal full service agency serves as an extension of your marketing team.
• HTML Coding and responsive design for your email templates.
• Manage your marketing calendar and deploy campaigns.
• Quarterly onsite workshops for reviewing your progress and revisiting your digital marketing strategy.
Ongoing support for technology investments is critical, and needs vary from organization to organization. Our support team provides comprehensive support for companies of all sizes—from day- to-day incident resolution to operational support and system monitoring.
• Choose the support plan that’s right for you – Gold, Platinum, or Enterprise
• 24/7 dedicated hotline for critical troubleshooting is available upon request
• Fully managed services for campaign planning, execution and reporting services.
If you are struggling with understanding what is affecting your inbox placement and ultimately the success of your emails, we have an inhouse team available to help you.
• Deliverability Consultation
• Sender Score Certification application process
• Sender Reputation Management – Continuous monitoring, support and monthly reporting services to ensure that your deliverability is managed as carefully as possible.